Exchange Policy

Please read the product descriptions carefully before purchasing. The descriptions provide details about the services or products you are considering.

Products cannot be returned or exchanged once purchased. This is because the products are Cleansed, Energised and Reprogrammed and once they are worn by the recipient, they get connected to the wearer's auric field, they cannot be used by anyone else.

Breakage does not qualify for return, exchange, or refund.

To claim damage or missing items: Please record a video while opening your package.

Replacement requests will only be processed under the following circumstances:

• The product received is different from the product ordered.
• The product is damaged or lost during shipping.
• You can provide proof of purchase or receipt for the product.

Products cannot be returned or exchanged for any reason other than those listed above.

Exchanges:

We will only replace products damaged during shipping. Products will not be replaced or exchanged for any other reason.

• To request an exchange, contact us at [insert email address] within 24 hours of delivery.
• Include your receipt or proof of purchase and a photo of the damaged product (if applicable) with your request.
• Only the damaged item will be exchanged, not the entire order.
• You are responsible for the cost of shipping the product back to us.
• Pack the product carefully. We cannot exchange products that are damaged or worn upon arrival.
• We will notify you by email regarding the approval or rejection of your exchange request once we receive and inspect the returned item.

For any questions or delays, please contact us at [insert email address].

Please make a video while opening your package to claim any damage or missing items.